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How to Source Freemax Starre Plus: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Starre Plus protects the relationship when something goes wrong.
What follows is a practical view of returns and credit notes for the Starre Plus, written for people who place repeat orders rather than one off buys.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre Plus economics actually settle.
Why returns and credit notes matters on the Starre Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Plus |
| Brand | Freemax |
| Category | Pod Systems |
| Battery | 1300 mAh |
| Output range | 8-30 W |
| Capacity | 1.2 ml |
| Charging | USB-C 1A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Consistency across batches matters more than peak performance for Starre Plus, and returns and credit notes is where inconsistency first appears.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre Plus.
Checklist
- Keep certificates current and filed against the exact model name.
- Review the reorder point after one full selling cycle.
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
- Log sell through by account for the first eight weeks.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (130 units) | Tier 1 | 21-30 days |
| Pallet (721 units) | Tier 2 | 14-21 days |
| Container (14805 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Starre Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
A short quarterly review of these points will keep the Starre Plus range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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