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Freemax Rexa 5 Counter Staff Training Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Counter staff training converts Rexa 5 stock into sell through faster than any display spend.
A range review that ignores counter staff training will often produce a confident decision and a disappointing quarter on the Rexa 5.
Cash flow is the quiet constraint behind counter staff training: the cheapest option is rarely the one that frees the most working capital.
Why counter staff training matters on the Rexa 5
A one page factsheet per model answers the questions that actually come up.
Seasonality interacts with counter staff training more than most forecasts allow for, so a rolling review beats an annual one.
Staff who can explain coil life sell more consumables alongside hardware.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 5 |
| Brand | Freemax |
| Category | Pod Systems |
| Battery | 400 mAh |
| Output range | 5-25 W |
| Capacity | 6.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 240 units |
Short refresher sessions before a seasonal peak pay back within weeks.
Practical notes for buyers
A written internal standard for counter staff training makes onboarding new account managers far quicker and reduces avoidable errors.
A written internal standard for counter staff training makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Retain one sealed sample carton from every batch for reference.
- Agree in advance who pays for return freight on a defect claim.
- Verify that artwork matches the approved compliance template.
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (98 units) | Tier 1 | 30-45 days |
| Pallet (862 units) | Tier 2 | 21-30 days |
| Container (12990 units) | Tier 3 | 21-30 days |
Frequently asked questions
How much training does a counter need for Rexa 5?
A single page factsheet plus a short demonstration session is usually enough for competent counter staff.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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