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Freemax Rexa 3: Warranty and After Sales for Distributors

Published 2026 · VapeWholesaleHub trade desk

Warranty and after sales handling define the long term reputation of a Rexa 3 line.

Wholesale demand in this category is driven less by novelty than by consistency, and warranty and after sales is where that consistency is measured.

Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.

Why warranty and after sales matters on the Rexa 3

A clear dead on arrival policy removes friction for retail partners.

Consistency across batches matters more than peak performance for Rexa 3, and warranty and after sales is where inconsistency first appears.

Spare parts availability matters more than warranty length in practice.

Reference specification

Item	Value
Model	Rexa 3
Brand	Freemax
Category	Pod Systems
Battery	900 mAh
Output range	12-80 W
Capacity	1.0 ml
Charging	USB-C 1A
Coil options	0.8 / 1.2 ohm
Carton quantity	120 units

Tracking return reasons feeds directly into the next sourcing decision.

Practical notes for buyers

Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Rexa 3.

Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.

Checklist

Check carton quantities against the commercial invoice line by line.
Retain one sealed sample carton from every batch for reference.
Confirm the exact configuration in writing before the deposit is paid.
Verify that artwork matches the approved compliance template.
Request batch photographs and a packing list prior to shipment.
Log sell through by account for the first eight weeks.

Commercial terms

Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.

Volume commitments work best when they are structured as a rolling target rather than a single fixed number.

Volume tier	Indicative unit level	Lead time
Carton (83 units)	Tier 1	30-45 days
Pallet (532 units)	Tier 2	30-45 days
Container (13689 units)	Tier 3	21-30 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

What warranty applies to Rexa 3?

Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

Do you support long term supply agreements?

Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Final word

A short quarterly review of these points will keep the Rexa 3 range healthy without consuming the week.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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