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Freemax Rexa 2: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa 2 protects the relationship when something goes wrong.
A range review that ignores returns and credit notes will often produce a confident decision and a disappointing quarter on the Rexa 2.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Why returns and credit notes matters on the Rexa 2
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa 2.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 2 |
| Brand | Freemax |
| Category | Pod Systems |
| Battery | 1300 mAh |
| Output range | 8-60 W |
| Capacity | 2.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Rexa 2.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Keep certificates current and filed against the exact model name.
- Review the reorder point after one full selling cycle.
- Check carton quantities against the commercial invoice line by line.
- Record the arrival condition with photographs on the day of delivery.
- Verify that artwork matches the approved compliance template.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (52 units) | Tier 1 | 14-21 days |
| Pallet (1783 units) | Tier 2 | 14-21 days |
| Container (17654 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Rexa 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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