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Freemax Onnix Pro Buyer FAQ Explained
Published 2026 · VapeWholesaleHub trade desk

This buyer FAQ collects the questions distributors ask most often about Onnix Pro.
What follows is a practical view of buyer faq for the Onnix Pro, written for people who place repeat orders rather than one off buys.
A written internal standard for buyer faq makes onboarding new account managers far quicker and reduces avoidable errors.
Why buyer faq matters on the Onnix Pro
Commercial questions usually arrive before technical ones in any sourcing cycle.
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix Pro |
| Brand | Freemax |
| Category | Pod Systems |
| Battery | 1000 mAh |
| Output range | 5-30 W |
| Capacity | 5.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
The most common mistake is optimising for the first order instead of the fourth, which is where Onnix Pro economics actually settle.
Checklist
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
- Agree in advance who pays for return freight on a defect claim.
- Review the reorder point after one full selling cycle.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (147 units) | Tier 1 | 7-12 days |
| Pallet (1141 units) | Tier 2 | 7-12 days |
| Container (13931 units) | Tier 3 | 7-12 days |
Frequently asked questions
What information should a Onnix Pro enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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