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Freemax Mesh Pro Air Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Mesh Pro Air line.
Every serious sourcing conversation about the Mesh Pro Air eventually arrives at warranty and after sales, usually because it is where cost and risk meet.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Why warranty and after sales matters on the Mesh Pro Air
A clear dead on arrival policy removes friction for retail partners.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Mesh Pro Air |
| Brand | Freemax |
| Category | Pod Systems |
| Battery | 650 mAh |
| Output range | 10-30 W |
| Capacity | 3.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 120 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
The most common mistake is optimising for the first order instead of the fourth, which is where Mesh Pro Air economics actually settle.
Checklist
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
- Check carton quantities against the commercial invoice line by line.
- Review the reorder point after one full selling cycle.
- Agree in advance who pays for return freight on a defect claim.
- Verify that artwork matches the approved compliance template.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (79 units) | Tier 1 | 14-21 days |
| Pallet (1214 units) | Tier 2 | 14-21 days |
| Container (11294 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Mesh Pro Air?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
A short quarterly review of these points will keep the Mesh Pro Air range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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