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Freemax Galex 3 Counter Staff Training Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Counter staff training converts Galex 3 stock into sell through faster than any display spend.
The Galex 3 has settled into a stable position in the range, which makes counter staff training the natural next question for distributors.
A written internal standard for counter staff training makes onboarding new account managers far quicker and reduces avoidable errors.
Why counter staff training matters on the Galex 3
A one page factsheet per model answers the questions that actually come up.
The most common mistake is optimising for the first order instead of the fourth, which is where Galex 3 economics actually settle.
Staff who can explain coil life sell more consumables alongside hardware.
Reference specification
| Item | Value |
|---|---|
| Model | Galex 3 |
| Brand | Freemax |
| Category | Pod Systems |
| Battery | 1000 mAh |
| Output range | 8-30 W |
| Capacity | 6.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Short refresher sessions before a seasonal peak pay back within weeks.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Galex 3 economics actually settle.
A written internal standard for counter staff training makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (102 units) | Tier 1 | 30-45 days |
| Pallet (1296 units) | Tier 2 | 21-30 days |
| Container (7544 units) | Tier 3 | 14-21 days |
Frequently asked questions
How much training does a counter need for Galex 3?
A single page factsheet plus a short demonstration session is usually enough for competent counter staff.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.